Lip Esteem desires that all customers are completely satisfied with our lip products. If you find that the color is not to your liking, please get creative and think of ways to ombre your color or blend it with another lip product. If that is not possible, you may return the lip product as long as it has. not been used. Please order carefully. We do our best to accurately display shades. However viewing images on computers makes it hard to capture the true color and essence of makeup.