}

Frequently Asked Questions

Are your lipsticks plant -based, gluten - free, and cruelty-free?

  • Yes! We take pride in being a plant-based, gluten-free, and cruelty-free brand. For specific details, please refer to individual product descriptions.

Do your lipsticks contain harmful chemicals like Parabens or Sulfates?

  • No, at Lip Esteem, we are committed to providing only clean, high-quality products to our customers.

Can I wear Lip Esteem lipstick if I have dry lips?

  • Yes, you can! However, we highly recommend prepping your lips with our "No Scrubs" Lip Exfoliator, followed by our "Make Me Invisible" Vitamin E Lip Balm for the best results!

Are your lipsticks matte, glossy, or satin?

  • We offer all three finishes—matte, glossy, and satin!

What’s the difference between matte, satin, and gloss lipsticks

  • Matte: Bold color with no shine, longer-lasting
  • Satin: Slight shine with a creamy texture, comfortable to wear
  • Gloss: High shine with a lightweight feel, great for hydration

How often should I replace my lipstick?

  • Lipstick typically lasts 12 - 18 months. If it smells off, changes texture, or dries out, it’s time to toss it!

How do I remove long-wear lipstick?

  • Use an oil-based makeup remover, micellar water, or coconut oil to gently break down the formula.

How do I prevent my lipstick from bleeding?

  • Use a lip liner, apply foundation around the edges of your lips for a crisp line, and opt for matte or long-wear formulas.

Can I wear bold lipstick every day?

  • Absolutely! Confidence is key. Whether it’s a power red or a soft nude, wear what makes you feel amazing.

How long will it take to process my order?

  • Orders are typically processed within 5 business days. Please note that processing times may vary during peak seasons or promotional periods.

How long will shipping take?

  • We offer Standard Shipping, which typically takes 5-7 business days. Please note that this time frame begins after your order has been processed.

Can I pick up my order in-store?

  • Yes, absolutely! We offer in-store pickup for local customers. Once your order is processed, you will receive a confirmation email when it is ready for pickup. Please note our store hours for pickup:

    • Thursday - Friday: 11:00 AM - 5:00 PM
    • Saturday: 11:00 AM - 4:00 PM

What is your return policy?

  • Products purchased on lipesteem.com, at our in-store location, and vendor events may be returned within 30 days from the date of purchase, as shown on your invoice. For return eligibility, please refer to our return policy for more details